FAQ
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Who we
are and what we do?
ERIB is
an innovative medical device and diagnostics Company from Bern in
Switzerland, established 2010. We research, develop, produce and market
simple to use sensorical controlled micro-technical medical devices for
home use.
What is
our mission?
We at
ERIB, owners of the WeLoxx brand, help individuals and institutions
change behaviour and incentives to decrease personal and institutional
cost of metabolic disease caused by faulty modern eating habits
What are our
objectives?
To achieve a high
penetration of our innovative eating habits management technology in the
weight loss market, to become a recognized name in nutrition, eating habits,
metabolism and healthcare.
- What are
eating habits?
How fast
you eat, how much you eat and what you eat. We believe these three
elements build up the equation of eating. We are convinced that doing
good at these three elements can bring you a great deal in advance - Eat
slow. Eat less. Eat healthy
How often do I lift the fork?
Studies
show the average number of food intakes for a average meal duration of
20 minutes is 60.
How much I put on the fork?
Regardless
of the speed you eat, it is critical to intake moderate sized bites that
you can chew and can be mixed with saliva.
What I put on the fork?
This is
of great importance to your health. The food pyramid recommends a
balanced diet of carbohydrates, protein, fibres and vitamins.
How are eating habits influencing my health?
The
eating equation influences how much and what you eat. Scientific studies
show that how fast and how much you eat in 20 minutes has a direct
impact on your metabolism. Your metabolism is integral to your health,
weight and mood.
Satiety in 20 minutes?
Scientific
evidence shows that our bodies send a signal to our brains after 20
minutes of chewing activity.
Why is food-intake amount important?
- Eating slow lets you take
less food within those very important 20 minutes of chewing activity. The less
food you take within this time, the better for your weight, metabolism, your
health and you!
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WeLoxx eating habits management
system
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- Why
manage my eating habits?
Managing
your eating habits helps you eat less within those very important first
20 minutes of chewing. By eating less your body is satisfied with less
food. Consequently your metabolism works better, you lose weight, stay
healthy and stay out of metabolic trouble.
What are the consequences of bad eating habits?
In case you have bad eating habits (i.e. eat very fast, eat without moderation), you are potentially getting
into overweight, obesity, metabolic trouble with serios consequences to
multiple organs of your body, caused by diseases like diabetes, heart
condition, etc. These are serious disaeses that change your life
fundamentally. And these diseases cost you some money as well, every month,
every year of your remaining life.
How do I change my habits?
We
generally find changing your eating habits is hard and takes your fixed
committment on the goal. Setting yourself goals and comitting yourself
to reach it in public, by sharing it with your peers helps a great deal
too. Having an external body of observation helps you keep on track to
your goals.
What are the elements of the platform?
We at
WeLoxx, knowing that, have created the first system that helps you
manage your eating habits and be your sports and sleeping companion to
monitor your activity and health. The system comprises a device,
incentive currency - WeLox points and the platform that make it all
happen - the web and smartphone apps where you can record, track,
analyse and share your progress.
Can I combine WeLoxx eating habits management system with other diets or programs?
While it is possible to
combine WeLoxx eating habits management system with other diets or dietary
programs, we encourage you to stick to a balanced diet and observe the WeLoxx
device instructions. Any extremities in your diet, e.g. avoiding
carbohydrates, can be dangerous or inappropriate and lead to side effects of
your body. We are convinced that only with WeLoxx you can enjoy the full
range of favorite foods in moderation, while losing weight, staying healthy
and staying out of metabolic trouble.
- What
else can the WeLoxx device do?
Apart
from helping you manage your eating habits, the WeLoxx device, depending
on the technology level you select, can serve as sports activity meter,
sleeping analysis device, identificiation or location tracker. Once you
sync your bracelet, your recorded activities are visible in your account
in the app or web-portal.
How many different WeLoxx form-factors are available?
There
are the WeLoxx bracelet, watch and the upcoming clip, which you can
clip to your watch or shirt.
Can I pick the color of my device?
You can
choose from multiple fancy and traditional colours, depending on the
technology level and form-factor
How can I purchase a WeLoxx device?
The
WeLoxx membership, including device and WeLoxx account to the portal is
available online. We encourage you to ask your medical institution and
nutritionist practice about WeLoxx. We deliver worldwide and are a
prescription free system. We constantly work towards raising awareness
of major insurance companies about their role and interest in helping
you get a WeLoxx device and account
Is WeLoxx available internationally?
The
device is available internationally via our online store. WeLoxx is busy
building its reseller network. Later this year we will publish a list of
official retail partners, so check back soon. All colors and sizes may
not be available or in stock at all locations, so be sure to check at
our online store.
What sizes does it come in? How do I know what size I need?
WeLoxx
is available in Small, Medium, and Large. It's important that your band
fits comfortably. Check our products page for more information. If
you're between two sizes, we recommend choosing the larger size.
What is WeLoxx made of?
WeLoxx
500 is coated with medical silicone while WeLoxx 900 inner side
holds human-body compatible polymer.
How long does the battery last?
The
rechargeable battery lasts according to your usage. We encourage you to
use your WeLoxx device very often. Only then can you reap the benefits.
With regular usage across various activities, the battery could last 72
hours. Under lighter usage, up to 4-5 days. Disposable batteries applied
in our WeLoxx watch last around 6 months.
How does WeLoxx know how fast I chew?
WeLoxx
uses a precision motion sensor to track your plate-to-mouth hand
movement. WeLoxx times the intervals between your bites and signals you
when to take the next one.
Should I wear it on my left or on my right hand?
WeLoxx
fits both right- and left-handed people. We have programmed it to allow
switching modes.
Is it water resistant?
Your WeLoxx is rain, splash, sweat
water-resistant.
Does WeLoxx
offer warranty on ist devices?
Our devices come with
2-year international warranty as of date of purchase. Proof
of purchase is required.
- What
else can the WeLoxx device do?
Apart
from helping you manage your eating
How do I sync my device with the platform?
You
will need to login to the WeLoxx website, make sure your device is docked to
USB port or connected wireless via Bluetooth. The website or mobile device
recognizes the WeLoxx device and downloads the saved data to your account. The
next thing you see is your data translated in the dashboards for your analysis.
The WeLoxx webplatform and app will also credit you with WeLoxx points.
Why do I need to analyse my diagnosed andrecorded eating habits?
While
it is no must, we encourage you to track your performance over time and use
this towards your goal setting. You are also able to see how you compare to an
aggregated anonymised average out of our database.
Why share my eating habits?
Sharing
your eating habits and your progress towards your goals helps you keep yourself
commited and of course set yourself as a good example to your peers and
friends. While no must, we encocurage you to do that, because it is a
significant part of your motivation to go on and stay healthy and stay out of
metabolic trouble.
What devices will the app work with? Doesit work on Android?
WeLoxx
app will work for all smartphone devices.
How do I get the app?
The App
will be available for download soon at http://www.weloxx.com.
How does WeLoxx track what I eat, andwhere do the nutrition guidelines come from
WeLoxx
gives you the opportunity to keep a diary of what you eat. What you eat is as
important as how much or how fast you eat. Therefore we help you classify what
you eat according to the USDA recommendations and daily portions. You can
choose your meal type according to the USDA categories and WeLoxx will indicate
you the predefined healthy interval between bites: Red (longer chew time [e.g.
beef]), Yellow (average chew time) and Green (short chew time [e.g. chicken]).
How does the app come up with the insightsit gives me?
We at ERIB put a heavy accent on our analysis and of
improving eating habits via capturing, analysing and modelling data.
Furthermore, we are dedicated to giving you the benfit you deserve - the
insights out of your recorded activities into simple and meaningful dashboards.
All based on your personal data and diligence. The more you track, the richer
the reward.
What data is stored on the band, in theapp, or on my phone? What if I want to delete my data?
Your
WeLoxx will store up to one year of data, depending on usage. You can delete
any activity or sleep tracked in the band in your profile page either in the
app or in the web-platofrm. Performing a hard reset of the band will also erase
all data from your band. Once synced, your data is stored in the Cloud so you
can access your data anywhere, though the app will cache your most recent data
to improve performance.
Is WeLoxx connected to Facebook? Can Ishare my WeLoxx data through my existing social networks?
Your
WeLoxx profile stores recorded activity data of your eating, sleeping and
sports habits. In addition, WeLoxx will collect weight, height and disease
recrod information. You are asked to decide how much and what elements of your
profile you share. You can link your WeLoxx profile to social networks and
setup a regular push-update. You can also choose on-request sharing. We at
WeLoxx believe sharing your habits and your progress to improve them keeps you
commited and motivted to show furhter progress and spirit as well as cheer your
friends along the way to their targets.
How does Erib protect my privacy?
Your
WeLoxx profile contains personal and confidential data visible only to you.
ERIB treats this data as strictly your property. ERIB takes the responsibility
to protect your data and privacy according to existing data privacy laws.
How can I see my progress?
All of your data is
viewable through the app. Your Home screen shows daily progress; your Trends
screen shows activity over days, weeks, and months; and your WeLoxx scale shows
your progress since using WeLox. You can also download your data from the
Account Settings section of WeLoxx.com
- Why WeLoxx Points?
It is our
mission to prevent and save you from metabolic disease. The WeLoxx
incentive system strengthens the usage, effect and perception of the WeLox
device. Therefore we incentivize you to change your behaviour by asking
you to meet a combination of requirements.
How do I eam my points?
The WeLoxx
points system rewards you for meeting a combination of requirements:
actual good eating habits, i.e. slow chewing, certain minimum usage
frequency over long periods of time and consequent use of the platform
(number of login, sync or social sharing activity)
- What
are my WeLoxx points worth?
The WeLoxx points reward your positive eating habits, your demonstrated
success at changing your behaviour. The WeLoxx Points could be traded between
users for money via paypal or can be spent on WeLoxx partners goods and
services. These vary according to your country, however range from
health-oriented activities, sports offerings, events, food vouchers, etc.
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reserved - Logos, Brandnames and Models are protected by their respective
Right Holders
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- the additional web application division Update 2018
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